Jorel Bond

Jorel Bond is a Service Delivery Team Leader at Egencia since April 2023, with a demonstrated history of managing and coaching teams of Corporate Travel Consultants, utilizing Power BI for performance analysis, and overseeing various projects focused on quality and team development. Prior to this role, Jorel spent over a decade at AQA, holding positions such as Development Coach and Quality Auditor, where responsibility included implementing quality frameworks for performance improvement, as well as serving as Customer Services Team Leader and Adviser, managing customer queries and providing support for exam series. Jorel's early career also included a role at Oldham Council as a Blogger/Content Producer/Journalist, focusing on promoting events for young people through social media. Jorel holds a Bachelor of Arts degree in Digital Journalism from The University of Huddersfield.