Rita Sanches Romeiro

Rita Sanches Romeiro has a diverse work experience spanning multiple companies and roles. Rita currently works at Eigen Technologies as the Director of Customer Success Management, a position they have held since April 2022. Prior to this, they worked at Eigen Technologies as the Customer Success Manager Lead for EMEA from March 2020 to April 2022.

Before joining Eigen Technologies, Rita worked at Efficio, a procurement consultancy and software company. Rita held the position of Head of Customer Success from October 2018 to October 2019. During their time at Efficio, they played a key role in ensuring the success of customers using their procurement solutions. Rita managed multiple customer engagements, implemented strategies for account growth, introduced performance report metrics, and supported sales activities. Rita also led the growth of the customer success team and implemented the company's internal Learning Management System.

Prior to Efficio, Rita worked at Accenture Technology Solutions as an Information Technology Project Manager from September 2011 to August 2015. In this role, they planned, managed, and executed SAP-HR implementations with clients worldwide. Rita also acted as an expert in various areas, including project implementation lifecycle, business process mapping, stakeholder management, and data migration.

Rita's earlier work experience includes roles such as Manager of Customer Success and Senior Project Manager at Efficio, and Business Support Analyst at Accenture Technology Solutions. Rita also worked as a Researcher at Chalmers University of Technology.

Overall, Rita's work experience demonstrates their expertise in customer success management, project management, and technology implementation. Rita has successfully led teams, developed strategies for customer growth, and built strong relationships with clients.

Rita Sanches Romeiro obtained their Master's degree in Mechanical Engineering from the Instituto Superior Técnico from 2004 to 2009. Rita later pursued a Postgraduation in Political Science and International Relations, focusing on Security and Defense, from the Universidade Católica Portuguesa from 2013 to 2015. In addition, they also hold a certification in "The art of selling consultancy services" from SBR Consulting.