Claudia Billing Larsen

Claudia Billing Larsen has a diverse work experience spanning various industries and roles. Claudia Billing is currently the Head of Customer Experience at EIVEE™, where they oversee customer operations and success to ensure a positive end-to-end customer journey. Their responsibilities include driving key initiatives, scaling operations, and meeting growth targets. Prior to this, Claudia served as the Head of Customer Success at EIVEE™.

Before joining EIVEE™, Claudia worked at ISS A/S, starting as a Group Procurement Analyst and later progressing to roles such as Project Manager and Head of Business Partnering & Special Projects in the Group Supply Chain & Procurement division. In these positions, they focused on procurement transformations, establishing offshore shared service centers, and implementing e-sourcing strategies. Claudia Billing also played a key role in managing supplier relations and strategic projects within specific categories.

Earlier in their career, Claudia worked at Copenhagen Airports as an Operations Analyst, specializing in baggage handling optimization and supporting operational decision-making. Claudia Billing also served as a Junior Analyst in the same organization. Additionally, they co-founded FindGaven I/S, a website utilizing data mining and machine learning techniques to provide gift recommendations from various webshops.

Claudia's work experience also includes a role as a Project Assistant at Trafitec and multiple Teaching Assistant positions at the Technical University of Denmark, where they facilitated classes and provided assistance in chemistry and probability.

Overall, Claudia Billing Larsen has demonstrated expertise in customer experience, procurement, operations analysis, and entrepreneurship.

Claudia Billing Larsen has a diverse education history. In 2003, they attended Nærum Amtsgymnasium, where they completed their high school education with a focus on mathematics. Claudia Billing then pursued a Bachelor's Degree in Mathematics and Computer Science at DTU - Technical University of Denmark from 2007 to 2010. In 2007, they also studied Spanish Language at Solexico in Puerto Vallarta, Mexico.

Claudia continued their education at DTU - Technical University of Denmark, obtaining a Master's Degree in Industrial Mathematics from 2011 to 2013. In 2014 and 2015, they studied Communication in Practice at Zealand - Sjællands Erhvervsakademi.

Claudia further expanded their knowledge with various courses in Project Management at Mannaz | Kurser, uddannelser og konsulentydelser. Claudia Billing completed Project Management 4 in 2018, Project Management 3 and Project Management 2 in 2017, and an overall Project Management course in 2016.

Additionally, in 2012, Claudia participated in a Liberal Market Philosophy program at CEPOS Universitet.