AG

Arancha Lois García

Chief Customer Officer at El Corte Inglés

Arancha Lois García is the Chief Customer Officer and Chief Digital Transformation Officer at El Corte Inglés. With a background in marketing and digital business, Arancha has led various customer-focused initiatives and digital marketing strategies throughout her career. She is dedicated to maximizing customer lifetime value and driving profitable customer loyalty. Her expertise lies in creating engaging customer experiences and implementing CRM projects to support overall business growth.

Location

Madrid, Spain

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El Corte Inglés

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El Corte Inglés is a world leader in large department stores and a benchmark of Spanish distribution. With more than 70 years'​ experience, the Group has maintained from the outset a policy of customer service and an ongoing concern with adapting itself to suit the tastes and needs of society. This has led, in turn, to a policy of diversification and the creation of new business formats. In addition to the El Corte Inglés department stores, the Group has other chains, such as Hipercor, Supercor, Sfera, Telecor, Viajes El Corte Inglés, Bricor, Óptica 2000 and Informática El Corte Inglés, among others.


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Headquarters

Madrid, Spain

Employees

10,000+

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