Fedra Minguillon Jacob

Fedra Minguillon Jacob has a strong background in customer support and management roles. Fedra is currently working at ElectroNeek as the Head of Customer Support - Americas. Prior to that, they were the Regional Customer Support Manager LatAm at the same company. From 2021 to 2022, Fedra worked as the Head of Customer Success at ClicOH. Fedra's career began in 2008 at Quintec as a Functional SAP Consultant, specializing in logistics modules. Fedra then worked at Volartec as a Project Engineer from 2009 to 2011, managing software implementation projects and providing support to clients. Fedra gained extensive experience at Seabury Solutions, where they served as a Customer Support Manager for eight years. Fedra'sresponsibilities included end-user support, information systems management, data analysis, development of customer support strategies, and project management. Additionally, Fedra participated in software requirement specifications and coordination of testing activities. Prior to that, they worked at Indra as a Logistic SAP Consultant, focusing on functional consulting for modules MM, PP, and WM. Overall, Fedra is a dedicated professional with a proven track record in customer support, problem-solving, and management.

Fedra Minguillon Jacob has a diverse education history. In 2003, they attended the Universidad Católica de Córdoba, where they pursued their undergraduate degree in Industrial Engineering. This program lasted until 2008. Following this, in 2009, Fedra completed a Postgraduate program in Project Management at the Universidad Tecnológica de Córdoba. In 2010 and 2011, they enrolled in the EOI (Escuela de Organización Industrial) for a Master Executive program focused on Supply Chain Management. Fedra'seducational journey continued in 2013 at the Universidad Europea del Atlántico, where they pursued an Expert Graduate program in Strategic Management until 2014. Fedra's fields of study include general administration and management of businesses, logistics, project management, and exact sciences.