Hanna Awais has a strong background in service management and operations across various industries. With experience in leading day-to-day operations, customer service management, and IT supervision, Hanna has developed strategic plans to achieve business objectives and ensure customer satisfaction. Their expertise lies in designing and improving support services, managing relationships with customers and vendors, and overseeing logistical functions. Hanna is dedicated to aligning services with overall business strategies and monitoring performance metrics to drive continuous improvement.
November, 2015 - present
Service Management Manager at Hill Physicians Medical Group
Service Management Manager at Douglas Omaha Technology Commission (DOTComm)
IT Service Management Manager at Commonwealth Bank Indonesia
IT Service Management Manager at TAV Technologies
IT Service Management Manager at Saudia Cargo