Mel Iverson has a diverse work experience spanning various roles and industries. They began their career as a Public Relations and Community Engagement Intern with the US Navy in 2010. In 2011, they joined Elephant Insurance, where they held multiple positions, including Customer Service Team Lead, Training Supervisor, Customer Service Operations Manager, and Head of Customer Service Operations. During their tenure at Elephant Insurance, they made notable contributions in bridging communication gaps between departments, improving process documentation, and identifying professional development needs.
In addition to their work at Elephant Insurance, Mel also served in the US Navy Reserve. They held roles such as Career Counselor, Hazmat Technician, Communications Specialist, and Logistics Specialist. They were also a part of the NCHB-10- Expeditionary Reload Team and the Defense Logistics Agency, Aviation. Mel continued their military service by mobilizing for Air Cargo Operations with the US Navy from 2020 to 2021.
Most recently, Mel Iverson joined the U.S. European Command as a Navy Reservist with a focus on logistics specialist duties.
Mel Iverson, SHRM-CP, RBLP-T has a diverse education history. In 2006, they began their studies at Radford University, where they earned a Bachelor of Science degree in Communication and Public Relations in 2010.
In terms of certifications, Mel obtained the SHRM - Certified Professional (SHRM-CP) credential from SHRM in February 2021. Additionally, they completed the Resilience-Building Leader Program (RBLP), earning the RBLP-T certification in September 2021.
Mel has also pursued various specialized certificates and courses. Mel completed the Positive Psychology Specialization Certificate from the University of Pennsylvania in 2020. Mel also gained knowledge in the field of psychology through a Psychology of Leadership Certificate from Cornell University. Moreover, Mel attended military psychology courses at Adler University starting in 2019. Mel also completed the Study of Terrorism and Responses to Terrorism program at the University of Maryland. Furthermore, they obtained a Diversity, Equity and Inclusion in the Workplace Certificate from the University of South Florida Muma College of Business.
In addition to formal education, Mel has pursued self-taught learning in the area of leadership and human potential.
Mel has further enhanced their expertise through various professional certifications. These include the SHRM Veterans at Work certification from SHRM, the Human Resources: Compensation and Benefits certification from LinkedIn, and the Counterintuitive Leadership Strategies for a VUCA Environment certification from LinkedIn. Mel also holds certifications in Human Resources: Leadership and Strategic Impact, Root Cause Analysis: Getting to the Root of Business Problems, Leading with a Growth Mindset, and Organizational Culture from LinkedIn. Mel has a diverse range of additional certifications, including the Ordnance Team Leader and Safety Officer certification from the US Navy, the Diversity and Inclusion in the Workplace certification from ESSEC Business School, the Psychological First Aid certification from John Hopkins University, the Basic Air Cargo certification from the US Navy, the Managing Stress for Positive Change certification from LinkedIn, the Certified Workplace Mediator certification from the Mediation Training Institute at Eckerd College, the Transportation of Hazardous Materials Certification from the US Navy, the CPR/AED/First Aid certification from Red Cross Blood Services, and the Human Resources: Using Metrics to Drive HR Strategy certification from LinkedIn.
Overall, Mel Iverson, SHRM-CP, RBLP-T has a comprehensive education history that features a bachelor's degree, specialized certificates, military courses, self-taught learning, and numerous professional certifications.
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