Jennifer Higginbotham

Jennifer Higginbotham has a diverse work experience spanning several industries. Jennifer currently holds the position of Vice President, Client Operations at ELLKAY since October 2020. Prior to that, they served as a Senior Director - Strategic Growth at the same company from October 2020 to April 2021.

Before joining ELLKAY, Jennifer worked at Cerner Corporation. From January 2018 to October 2020, they served as the Director, Interoperability Implementations, where they led a team responsible for providing health care providers with clinically relevant data. Prior to that, they held the position of Director, Value Creation Office from October 2016 to January 2018, focusing on improving quality and efficiency within the company. From June 2014 to October 2016, they were the Director, Services Management, leading IT and cross-functional teams in executing the Business Services Management Transformation initiative.

Jennifer's previous experience includes working at First Data Corporation as Director, Process Excellence from July 2012 to April 2014, where they led cross-functional teams supporting process improvement initiatives. Jennifer also worked at Booz Allen Hamilton as an Associate from February 2008 to July 2012, where they spearheaded cross-functional projects within the US Army Command and facilitated organizational assessments.

Jennifer's earliest work experience was with The Home Depot, where they served as Manager, Merchandising Services; Internal Audit from June 2004 to January 2008. In this role, they led efforts to offer localized assortments to customers and drive conversion rates.

Jennifer Higginbotham obtained a Bachelor of Business Administration (BBA) degree in Marketing from the University of Georgia - Terry College of Business in the years 1998 to 2002. Jennifer then pursued a Master of Business Administration (MBA) degree in Business, Management, Marketing, and Related Support Services from Washington State University from 2013 to 2016. Jennifer also holds various certifications from LinkedIn, including Learning Salesforce CPQ, Building Business Relationships, Building Trust, Communication Foundations, Improving Your Judgment for Better Decision-Making, Negotiating Your Compensation Package, Strategic Negotiation, The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary), The Six Morning Habits of High Performers, and Time Management Tips: Communication. Additionally, Jennifer has a certification as a Six Sigma Black Belt in PMP, but the year of obtaining this certification is not specified.