Kristen Nelson, MBA

Kristen Nelson, MBA has a diverse work experience. Kristen currently works as a Customer Success Manager at eLumen, Inc. since 2022. Prior to that, from April 2022 to June 2022, they worked as a Business Systems Analyst at Santa Ana College.

Kristen has also worked at College of the Desert from 2014 to 2022, where they held multiple roles. From July 2020 to March 2022, they served as a Project Manager, leading cross-functional IT projects, software implementations, and process improvements. Kristen also developed technical training materials and led the design and launch of online self-placement tools.

From April 2018 to December 2021, Kristen worked as a Database Administrator - Outcomes & Assessment. In this role, they were responsible for managing the database and ensuring accurate data for outcomes and assessment purposes.

Prior to that, from June 2015 to June 2020, Kristen was a Senior International Education Specialist at College of the Desert. Kristen handled various responsibilities such as immigration and study abroad advising, communication and contract management with international partners, and recruitment of prospective students through marketing campaigns and engagement.

Before that, from November 2014 to May 2015, Kristen worked as an International Education Specialist. Kristen focused on admissions advising, homestay coordination, and cultural exchange programs to increase enrollment and build relationships with partners.

Overall, Kristen Nelson's work experience showcases their expertise in project management, database administration, customer success, and international education.

Kristen Nelson, MBA, completed their Master of Business Administration in Information Technology Management from California State University-Dominguez Hills in 2018. Prior to that, they obtained a Bachelor of Science in Management and a Bachelor of Arts in Economics from the University of California, Merced in 2014. Currently, they are pursuing a Certificate in Distance Education Instruction from the College of the Desert, which they are expected to complete in 2022.