Moa Drugge is an experienced professional in customer service and incident management, currently serving as an Escalations Manager at Elvie since April 2023. Previously, Moa held the position of Critical Incidents Associate at Voi Technology from August 2021 to January 2023, where responsibilities included managing incidents related to injury and property damage. Moa's background also includes roles as a Retention Agent for multiple markets at loveholidays, a Subject Matter Expert for the Swedish market at ASOS.com, and a Supporting Level 2 Team Leader at River Island. Moa's educational qualifications include a Bachelor of Arts in Creative Musicianship with a focus on Vocals from BIMM University.
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