François Berchon

Customer Success Team Lead at Emarsys

François Berchon has extensive work experience in customer success and business development roles. François is currently working at Emarsys as a Customer Success Team Lead. Prior to that, they held positions as a Senior Customer Success Manager and a Customer Success Manager at the same company.

Before joining Emarsys, François worked at SmartFocus (formerly Emailvision) as an Account Sales Manager & Training Team Leader, where they managed a portfolio of approximately 50 clients and was responsible for using the email marketing software Campaign Commander.

François also gained experience in business development at ValueClick, where they were in charge of new business on the French market for the international affiliate marketing platform Commission Junction. François has also worked as a Marketing Manager at Dipostel and as a Business Development professional at Adlink, where they focused on online advertising and selling to companies and agencies.

Overall, François Berchon's work experience has allowed him to develop strong skills in customer success, business development, sales, and marketing.

François Berchon attended NEGOCIA - Centre international de formation à la vente et à la négociation commerciale from 1995 to 1999. François obtained an ACI degree in Communication - Advertising during this time.

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Timeline

  • Customer Success Team Lead

    July, 2021 - present

  • Senior Customer Success Manager

    April, 2020

  • Customer Success Manager

    February, 2015