Pamela D'Agostino

Pamela D'Agostino is an accomplished professional with extensive experience in the health insurance industry, currently serving as the Director of Claims Quality Auditing and Knowledge Management at EmblemHealth since January 2008. D'Agostino previously held the position of Assistant Director of Service Standards at EmblemHealth from May 2000 to November 2008, and before that, worked as a Manager of Customer Service at HIP Health Plans. Earlier in D'Agostino's career, roles included Dedicated Service Manager at Oxford Health Plans and Operations Manager at Todays Temporary. D'Agostino possesses a strong track record in managerial support, claims quality, customer service optimization, and team performance analysis, complemented by a Bachelor of Science degree in Communication from the College of Staten Island, awarded in 1991.