Shannon S.

Shannon S. is an experienced professional in customer service and client relations, currently serving as an Inbound Customer Service Representative at EmblemHealth since March 2022. Shannon's previous roles include Client Services Manager at a furniture company, Business Sales Representative at Spectrum, and Customer Service Representative at National Safety Council. Additional experience includes teaching at BASCOL, serving as a Personal Assistant for a small business owner, and working as an Account Manager at State Farm, where insurance products were sold. Notably, Shannon has also held significant positions at Vera House, Inc. as a Domestic Violence Advocate and Volunteer Coordinator, and as a Business Development Specialist at Liberty Mutual Insurance. Shannon began a career in the insurance industry as a Licensed P&C Insurance Representative at Travelers, providing support in various capacities over nearly a decade. Shannon holds a degree from SUNY Empire State College.