Jhoanna Andreina Rivas Salgado

Jhoanna Andreina Rivas Salgado has a diverse work experience spanning multiple industries. Jhoanna Andreina currently works at Emburse as a Customer Support Expert I, starting in July 2022. Prior to that, they worked at Webhelp as a Technical Support Advisor from January 2017 to February 2022. Before that, they were employed at Inditex as an Asesor comercial from February 2015 to November 2016. Jhoanna Andreina was responsible for various tasks such as store management, inventory control, visual merchandising, customer service, and meeting monthly budgets. Earlier in their career, they worked at Bumeran.com Venezuela, S.A as an Asesor Comercial and then as an Especialista en Formación / Ejecutiva de ATC from May 2014 to January 2015, and April 2012 to April 2014 respectively. Jhoanna Andreina'sresponsibilities included client prospecting, database management, sales, and providing training to corporate clients. Jhoanna's earliest work experience was as a Teleoperador de Call Center at Atento Venezuela S.A, where they were responsible for customer service and handling client queries for Zurich Seguros from May 2006 to January 2007.

Jhoanna Andreina Rivas Salgado completed a Diplomado in Gerencia de Mercadeo y Ventas from Universidad 'Alejandro de Humboldt' from 2011 to 2012. Prior to that, they obtained a Licenciado en Publicidad degree in Publicidad from the same university, studying from 2005 to 2010. Jhoanna Andreina has also obtained a certification in "Making Quick Decisions" from LinkedIn in November 2022.