EMC National Life Company
William E. Duff III FLMI, PCS is a seasoned professional in the claims and insurance sectors, currently serving as a Senior Claims Specialist and Senior Claims Administrator at EMC Life since February 2022. With previous experience as a Claims and DI Analyst-Appeals at Principal Financial Group, Duff has extensive expertise in Short Term and Long Term Disability as well as various life insurance products. Prior roles include Team Leader at Athene USA and Aviva USA, managing claims and structured settlements, and ensuring timely payments and adherence to legal protocols. Earlier in career, Duff held managerial and leadership positions at Cost Plus World Market, Kohls Department Stores, and Target, encompassing operations, human resources, and guest services. Additionally, contributions to the community include participation in Junior Achievement and serving as a Business College Trainer in the Chicagoland market.