Junda Wu is a seasoned professional with extensive experience in multilingual customer service and account management. Currently serving as Multilingual Customer Service Team Lead at eMerchant Asia Inc. since August 2014, Junda has previously held roles including Multilingual Account Manager at Thomson Reuters and Senior Program Manager at The Bridge Language Learning Solutions. Junda's career in customer service began at Sitel and Hinduja Global Solutions Inc., where roles included Multilingual Customer Service Representative and Multilingual Customer Service Associate, respectively. Junda holds a Master’s degree in Business Administration from Ateneo de Manila University, earned between 2003 and 2006.
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