Rob Dunn serves as the General Manager for Swag App, Benefits & Talent at Employment Hero since May 2021, bringing extensive experience from previous roles, including Head of Experience & Engagement at Westpac and Head of Operations and Platform Product at Volt Bank. Dunn has a strong background in enhancing customer engagement, digital feature development, and operational excellence across various financial institutions. Academic qualifications include an MBA from AGSM @ UNSW Business School and studies at The Wharton School, supplemented by experience in venture consulting and startup operations. Dunn's career reflects a commitment to customer-centric innovation and efficient operational processes within the banking and finance sectors.
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