Alex Hess

Alex Hess is a Revenue Operations Manager at Emporos, specializing in Saas Revenue and supporting executives with ad hoc projects and reports. They manage customer MRR/ARR, MSLA/Contracts, process streamlining, Quote to Cash, recons, data hygiene, and Employee Retention Credit collection. Previously, they held various roles at the U.S. Department of Veterans Affairs, including CPR Data Coordinator, Utilization Management Registered Nurse, Registered Nurse in Critical Care, and Registered Nurse in Surgical Step-down Unit. Alex holds a Master's degree in Health/Health Care Administration/Management from Walden University and a Bachelor's degree in Nursing Science from Duquesne University.