Giulio Cavallo

Giulio Cavallo has held a variety of roles in their career. Giulio began their career at TELUS in 2003 as an Internet Help Desk Analyst, where they responded to inbound technical support calls and provided prompt, expert advice and assistance to customers in need. In 2005, they took on a Project Manager/Network Administrator role at Freestyle Photography, where they created and maintained the company website, managed and maintained company web projects, and restructured and administered a 20-computer Apple/PC network. In 2006, they joined Matrox as a Computer QA Technician/Video Tech Support, where they validated computers/motherboards with high-end video capture products, troubleshot systems and hardware to enable best possible performance, and performed and created rigorous test plans to have systems and motherboards tested. In 2003, they became the Owner/Project Manager at Project514, where they created and maintained the company website, developed and managed 100+ web accounts, and structured a marketing plan to sell company services. Finally, in 2009, they joined Lightspeed Commerce, where they held various roles including Director, Global Partner Services, Director, Global Professional Services, Director, Global Customer Relations, Director, Customer Support EMEA, Director, Technical Teams & Customer Success, and Support Manager, Levels 2 & 3. Most recently, they became Vice President of Customer Success at Emporos in 2022.

Giulio Cavallo attended Champlain Regional College from 2000 to 2003, where they obtained a Diplôme d’Études Collégiales (D.E.C.) in Computer Science. Giulio then attended International Academy of Design from 2003 to 2004 and received an Attestation d’Études Collégiales (A.E.C.) in Multimedia Design. In 2007, they attended Madonna University and studied Management Information Systems. In 2013, they obtained an Essential Management Skills certification from McGill University.