Serena A.

Serena A. is a seasoned tax operations leader with extensive experience in financial services. Currently serving as Director of Tax Operations at Empower since November 2019, Serena A. has successfully led teams through significant transitions, including a major acquisition and the ongoing conversion of a record-keeping system. Prior experience includes over a decade at OppenheimerFunds, where Serena A. held various managerial roles, including Global Operations Oversight Manager and Intermediary Operations Manager. Recognized for fostering high employee engagement and implementing regulatory changes, Serena A. has consistently demonstrated expertise in tax information reporting and operational efficiency. Educational qualifications include a Bachelor of Science degree from Metropolitan State University of Denver.