Liens Representative

Recognized as a 2024 Top Workplace by the Tennessean, EnableComp is the leading source of revenue cycle management solutions for complex claims in the US. We proudly partner with well over 1000+ hospitals across the US to help them maximize their revenue from complex claims.

Our Mission We partner with healthcare providers to maximize reimbursement from complex claims payers by having the best people, processes, products and performance.

Our Vision We enable healthcare providers to do what they do best.

Position Summary

The Liens Representative assists in data entry, prepares documentation for accurate processing of liens, filing and mailing of liens on behalf of the Complex Claims department as it concerns the Motor Vehicle Accident team. This position is responsible for gathering lien specific information, maintaining extreme privacy, and security as it relates to confidential and proprietary information.

Key Responsibilities

• Accurate data entry.
• Monitor lien deadlines and execute lien filings in accordance with state statutes.
• Analyze liens for basic requirements and alert Manager or Operations team if corrections are needed.
• Accurate Lien processing in accordance to company specifications.
• Support operations team by communicating barriers in lien perfecting and performing additional administrative tasks in relation to liens, such as mail processing and tracking.
• Utilize EC systems in conjunction with state specific software to accurately notate and record lien information.
• Processing incoming recorded liens and releases, including scanning, uploading and filing.
• Other duties as required.

Requirements and Qualifications

• High School Diploma or GED required.
• 1+ years’ client facing/customer services experience is required.
• 1+ years’ experience with Motor Vehicle Accident and third-party Liability complex claims is preferred.
• Equivalent combination of education and experience will be considered.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites

• Practices and adheres to EnableComp’s Core Values, Vision and Mission.
• Timely and regular attendance.
• Proven ability to meet and/or exceed productivity targets and goals.
• Maintains stable performance under pressure or opposition.  Handles stress in ways to maintain relationships with all stakeholders.
• Must be a self-starter and able to work independently without direct supervision.
• Proven written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Proven experience working with external clients; strong customer service skills and business acumen.
• Ability to prioritize and manage multiple competing priorities and projects concurrently.
• Must be able to remain in stationary position 50% of the time.
• Occasionally moves about inside the office to access office equipment, etc.
• Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer.
• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).