Stephanie Perez is an experienced Guest Services Manager at Enchant since September 2021, where responsibilities include developing and implementing guest service procedures, recruiting and mentoring customer service agents, and ensuring proficient resource management to meet budget and performance targets. Previous roles include Front Office Coordinator at Precision Services Group, Customer Service Manager at both Lobster Sports, Inc. and Superior Thread Rolling, as well as positions in office management and retail leadership at Calimex Construction, Torrid, and Toys R Us. Stephanie holds a Bachelor's degree in Communication with a focus on Organizational Leadership from Southern New Hampshire University and multiple Associate degrees from College of the Canyons in Humanities, Health Sciences, and Public Health.
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