Nicole Testa

Nicole Testa has extensive experience in customer service and healthcare support, currently serving as a Customer Service Representative at Encompass Supply Chain Solutions, Inc. since March 2019. Prior to this role, Nicole worked at Convey Health Solutions from September 2015 to March 2019, focusing on provider services, benefits and claims for Cigna MAPD, and member services for Medicare Part D for Cigna HealthSpring. Additionally, Nicole served as a Disability Case Manager at Aetna from September 2000 to October 2013. Nicole holds an Associate of Science degree in health information management from Broward College.