Carolanne Lang

Carolanne Lang has a diverse work experience spanning across multiple companies. Carolanne started their career in 2007 at Wood Group, where they worked as a Service Desk Manager and later as a Process & Quality Manager. Carolanne then moved on to Lockheed Martin in 2011, where they served as a Senior Service Delivery Manager and later as a Delivery Director. In 2016, Carolanne joined Sword IT Solutions Limited as an Operations Director. Carolanne then worked at Axios Systems as the Head of Global Support from 2018 to 2019. Carolanne's next role was at iomart, where they served as the Head Of Support in 2019. Carolanne then joined Brightsolid in 2020, initially as the Head Of Service Delivery and later as the Head of Operations until 2023. Their most recent role is at Encompass Corporation as the Head of Engineering Operations, starting in 2023. Throughout their career, Carolanne has achieved significant accomplishments such as spearheading a group culture initiative, implementing key Service Management processes, and consistently delivering quality service.

Carolanne Lang attended Abertay University from 1992 to 1996, where they obtained a Bachelor of Arts degree in Business Studies. Prior to that, they attended Montrose Academy from 1980 to 1986, although no specific degree or field of study is mentioned. Additionally, Carolanne Lang has additional certifications, including ITIL Expert from ISEB, MCDST, and MCP, although specific dates of obtaining these certifications are not provided.