Elowyn Perry

Elowyn Perry has a diverse background in technical support and leadership roles. Elowyn started their career as a Consultation Agent at Geek Squad in 2015, where they gained customer-facing experience and leadership skills. Moving on to Microsoft in 2016, Elowyn worked as an Escalations Analyst, developing training materials and reporting for the team. Elowyn then transitioned to Russell Tobin, where they held roles such as Triage Specialist and Team Lead for Facebook, focusing on bug triaging and documentation. At Wipro Limited, they served as a Team Lead for Facebook, enhancing communication with stakeholders and leading a successful transition to a vendor management structure. Currently, Elowyn is a Technical Support Team Lead at Endpoint Clinical, overseeing production support analysts and ensuring team success.

Elowyn Perry attended Tarrant County College from 2011 to 2012, the University of North Texas in 2013 and 2014, and Austin Community College from 2020 to 2021. Elowyn pursued a field of study in Anthropology at each institution. In 2024, Elowyn obtained a certification in Communication Skills for Modern Management from LinkedIn.