Energy Ombudsman

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The Energy Ombudsman (formerly Ombudsman Services) provides a free and easy to use dispute resolution service for consumers in the energy sector. If you’re looking to raise a dispute with your energy supplier (gas, electric, heat networks, green deal or network operators) get in touch or visit our... Read more

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Matt Vickers
Chief Executive Officer

Matt Vickers

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Ed Dodman
Business Unit Director And Chief Ombudsman
David Pilling
Head Of Policy And Public Affairs