Customer Operations and Success Team

The Customer Operations and Success Team at EnergyCAP ensures client satisfaction and success by managing client relationships, supporting the implementation and effective use of the company's utility bill accounting and energy management solutions, and providing expert technical support. The team is responsible for client onboarding, training, ongoing support, and customer account management, as well as marketing efforts to keep customers informed and engaged with new features and updates. Their ultimate goal is to help clients achieve energy efficiency and sustainability objectives through the optimal use of EnergyCAP's solutions.