Brad Wittman

Sr. Director, Customer Success & Account Management at Engageware

Brad Wittman's work experience can be summarized as follows:

1. Engageware (2021-present): Brad currently serves as the Sr. Director of Customer Success & Account Management. Brad is responsible for engaging with over 500 customers, ensuring they achieve the maximum value from Engageware's solutions.

2. Upland Software (2020): Brad worked as the VP of Customer Success for Upland's Enterprise Sales & Marketing Cloud. Brad led a team of 70+ professionals and implemented a new go-to-market strategy that improved customer retention by over 10%.

3. Altify (2010-2020): Brad held multiple roles at Altify, including VP of Customer Success and Director of Customer Success. Brad managed teams of CSMs, Professional Services, and Support professionals, focusing on customer onboarding, value realization, and satisfaction. Brad's initiatives resulted in improved retention, adoption, and cost savings for the company.

4. Open Text (1998-2009): At Open Text, Brad held various leadership positions, including Director of Learning and Enablement. Brad established a centralized learning organization, developed innovative training programs, and launched new certification and training partner initiatives. Brad also managed a training organization at Captaris, a company acquired by Open Text.

5. Broadcast Programming and Electronics (1994-1998): Brad worked as the Services Manager, overseeing service operations for the company.

Overall, Brad Wittman has a strong background in customer success, account management, and learning enablement, with significant experience in leading teams and driving customer satisfaction and business growth.

Brad Wittman has studied Business Administration and Management, General at Bellevue College, Radio Broadcasting at the National Broadcasting School, and Communications at the University of Idaho. The specific years of study and degree obtained are not provided.

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Timeline

  • Sr. Director, Customer Success & Account Management

    January, 2021 - present

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