Tomas Dacke

Tomas Dacke is an accomplished professional with extensive experience in customer operations and service management. Currently serving as Head of Service Desk at Engel & Völkers since January 2019, Tomas has previously held significant roles including Store Manager at Daniel Wellington and Sales Manager for Germany at Pocket Shop. A notable period was spent at Syniverse, where Tomas was Sr Director of Customer Operations, overseeing a global support organization and managing departments across four locations with multiple direct reports. Earlier positions include Director of Customer Operations at MACH, CTO and Customer Service Manager at Middagsfrid, and various roles in product management and technical support at Telenor, Bredbandsbolaget, glocalnet, and Tech Team SQM AB. Education was completed at Lugnetskolan Falun from 1987 to 1990.