Chris Faulkner

Chris Faulkner has accumulated extensive work experience in project management and digital project management roles. Chris'smost recent position was as a Sr. Project Manager at Engine Room, starting in December 2018. Before that, they worked as a Digital Project Manager at Cherrydale Fundraising from September 2017 to December 2018. In this role, they collaborated with vendors from the USA and India to develop e-commerce and fundraising websites. Chris also played a significant role in the company's transition to Salesforce Marketing Cloud.

Prior to their role at Cherrydale Fundraising, Chris worked at WebLinc Commerce, where they held two positions. From November 2016 to March 2017, they served as a Program Manager, overseeing the standardization of project management procedures across the company. From January 2014 to October 2016, they worked as a Project Manager, managing a team responsible for multiple e-commerce websites. During this time, they collaborated with co-located and distributed teams, including offshore contractors.

Before WebLinc Commerce, Chris held the position of Product Manager at Managing Editor Inc. from November 2011 to September 2013. In this role, they led the strategy, roadmap, and feature definition for MEI Portico and also handled task delegation and documentation.

Prior to their role at Managing Editor Inc., Chris worked as a Project Manager at XL Group, Inc. from January 2009 to November 2011. In this role, they interfaced with clients to document requirements for maintenance and new feature development. Chris also authored SOWs and created project plans. Before that, they worked as a Client Support Representative at XL Group, Inc., where they fielded calls from ADC Sales Representatives and addressed their general and technical inquiries related to the company's website and mobile applications.

Chris started their career at LA Weightloss as a Client Support Representative, where they handled support issues related to the company's point-of-sale software, provided remote training and installation, and tested bug fixes and new features. Prior to that, they worked as a Help Desk Analyst at Computer Aid, Inc., diagnosing software, network, and hardware issues for clients over the phone.

Before Computer Aid, Inc., Chris held the position of Digital Ad Preparation Specialist at TV Guide. Chris'sresponsibilities included preparing time-sensitive advertising artwork for printing using Adobe InDesign. Chris also designed an intranet site and created graphics and web pages for artwork specifications.

Chris began their career at Inacom Information Systems as a Technical Services Parts Manager, where they managed replacement hardware and determined parts needs for help desk technicians.

Throughout their career, Chris Faulkner has proven their expertise in project management, digital project management, and client support.

Chris Faulkner attended Delaware Valley University starting in 2003, where they pursued a degree in Information Technology System Management. Chris also attended Antonelli Institute from 1995 to 1997, where they obtained an Associate in Specialized Technology in Art and Graphic Design. In 2005, Chris attended the CAI Help Desk Institute, although no degree or field of study information was provided. Additionally, Chris obtained a certification in CSM from the Scrum Alliance in April 2016.