Steven P.'s work experience includes roles in various companies. Steven started their career at Liberty University as a Desktop Support Technician, where they provided technical support for a large number of students, faculty, and staff. Steven also managed a team of student workers and handled escalated tickets from the helpdesk.
Steven then worked at Computer Exchange as a Desktop Technician, where they were responsible for software and hardware troubleshooting, remote support, onsite service for corporate customers, and computer sales and purchasing.
After that, Steven joined IBM as a Deployment Technician, where they worked on deploying technology for various projects.
Steven then worked as a Helpdesk Analyst II at J.Crew, providing support and maintaining over 2000 PCs in the Lynchburg area. Steven handled escalated issues from the level 1 helpdesk.
Steven also worked at Solvport as an ATM Field Service Technician, where they provided support for ATM machines.
Steven then joined Dell as a Business Support Technician, where they provided technical support.
Most recently, Steven is working at English Construction as the Director of Information Technology.
Steven P.'s education history begins in 1999, when they attended Prince George High School. Steven did not obtain a degree or have a specific field of study during this time. Steven then went on to attend Liberty University from 2003 to 2008, where they pursued a degree in Management Information Systems (MIS) along with a minor in Biology/Biochemistry.
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