Benjamin Mitchell

Benjamin Mitchell has a diverse work experience spanning multiple companies. Benjamin began their career at OnIT Services Ltd, where they worked as a 1st Line Support Engineer from July 2010 to July 2012. In this role, they handled initial calls and troubleshooted client issues within specified SLA timeframes. Benjamin then transitioned to the role of 2nd Line Support/On-Site Engineer from July 2012 to March 2016. This position involved managing server versions, client networks, and server management programs for small and medium-sized businesses.

From March 2016 to March 2020, Benjamin worked at Gap Inc. as a Level 2 Customer Support Technician. In this role, they provided support to corporate and store operations in various European locations, serving over 200 stores and 100 HQ staff. Benjamin also collaborated with internal service desks and global teams for issue escalations.

Most recently, Benjamin joined Amido in November 2020 as a Technical Operations Analyst. Benjamin later transitioned to the role of Technical Operations Engineer in June 2022. Further details about this position, including the end date, are not provided.

Benjamin Mitchell's education history begins in 2004 when they attended Stratton Upper School for their GCSE studies. Benjamin then continued their education at the same school from 2006 to 2008, where they pursued A-Levels. In 2008, Benjamin enrolled at the University of Hertfordshire and completed their Bachelor's degree in Computer Science in 2012.