Eileen Falco, MS, is currently working at Entertainment Partners as the Director of Workforce Optimization and Director of Contact Center and Product Support. Prior to this role, Eileen held positions at Progress Residential® as the Director of Customer Onboarding and Change and Project Manager. With a background in leadership, project management, and client implementation solutions, Eileen has valuable experience in various industries including healthcare, financial services, and entertainment. Throughout their career, Eileen has demonstrated a commitment to continuous learning and development, holding degrees in Ethics, Leadership, and Applied Management with a Human Resources emphasis.
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