Accounts Receivable Specialist

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

Entrata is looking for a dependable Accounts Receivable Specialist to ensure the company tracks and collects from our customers consistently and correctly. Your job will be important for safeguarding our revenues. In this role, you will interact on a daily basis with our customers as well as your team. You’ll represent our company and brand in these interactions, so it’s important for us that you have excellent people skills, professionalism, and a positive attitude. The goal is to ensure the company charges its customers appropriately and collects payments in a timely manner.

Responsibilities

• Reconcile customer accounts and ensure we are billing all the appropriate items correctly.
• Process new accounts and incoming payments.
• Create AR statements and reports detailing accounts receivable status.
• Verify discrepancies and resolve clients’ billing issues.
• Review and evaluate the status of customer accounts.
• Create invoices and send them to customers through various channels. (mail, email, etc.) Also, assist in monthly billings to customers.
• Serving as the point person for customer and internal department inquiries and requests around billing and collection issues.
• Communicating with past due customers to resolve outstanding balances as necessary.
• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent - Associate or Bachelor’s degree preferred.
• 1+ year of experience in Accounts Receivable.
• Demonstrated adaptability and efficient time management with the ability to prioritize workload.
• Well organized with a high degree of accuracy and attention to detail.
• Skilled in written and oral communication to effectively manage business relationships.
• Customer service experience is a significant plus
• Hands-on experience in operating spreadsheets, accounting software
• Proficiency in English and MS Office (specifically Excel)

Preferred Qualifications

• Bachelor's degree preferred
• Familiarity with CRM systems and billing software