Allison Routson

Global VP Professional Services, Training at Entrata

Allison Routson, MBA, has extensive experience in various roles within different companies. Allison most recently worked at Entrata as the Global VP Professional Services, Training, where they were responsible for the company's product knowledge management strategy and overall product education strategy. Allison also built the first-ever user certification program. Before that, they served as the Director of Training & Content Development at Entrata, overseeing the entire Training Department and collaborating with all departments in the organization.

Prior to their time at Entrata, Allison worked at Hyundai Capital America, where they held multiple positions. As the Business Development Manager, they were responsible for growing accounts and developing sales strategies. Allison was also a Senior Sales Operations Manager, Strategy & Planning, where they designed go-to-market strategies and reported results to top executives. Additionally, they served as a Senior Product Manager, Strategy & Planning, and a Senior Customer Experience Manager, Strategy & Planning, where they developed strategies to improve customer experience.

Allison has also worked at Metrostudy as the Head of National Member Engagement & Product Retention, where they built product training programs and increased client retention. Allison began their career at Hanley Wood and Zonda (formerly Meyers Group), where they held various leadership roles focused on business operations, consulting, and market research.

With their diverse background and expertise in training, strategy, customer experience, and market research, Allison is a highly experienced professional in the field.

Allison Routson, MBA, has a Master of Business Administration (MBA) degree in Business Administration and Management, General from Brigham Young University Marriott School of Business. Allison also holds a Bachelor of Arts (B.A.) degree from San Diego State University. In addition, they have studied Education and Teaching at National University.

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Peers

Timeline

  • Global VP Professional Services, Training

    March, 2022 - present

  • Director, Training & Content Development

    June, 2019

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