EOSGlobe
Lucky Kapur has an extensive background in service delivery and operations management, with experience in leading large contact centers for various industries such as telecom, DTH, e-commerce, NGOs, market research, and BFSI. Lucky has held senior leadership roles in companies like EOSGlobe, Radical Minds Technologies Pvt. Ltd., and INSIGHT CUSTOMER CALL SOLUTIONS LIMITED. With a Bachelor's degree in Humanities/Humanistic Studies from Delhi University and a High School degree from Manav Sthali School, Lucky has a strong educational foundation to support their successful career in the industry.
EOSGlobe
EOSGlobe is a business process management company offering high-quality services powered by cutting-edge digital technologies. With over two decades of extensive domain expertise across industry verticals and a robust digital footprint, we are committed to providing strategic partnerships to our clients, helping them transform their business, optimize costs, and boost productivity. We have a diverse business portfolio comprising Next-Gen BPO and KPO services. The company specializes in implementing technology-first, client-specific contact center solutions. Through the implementation of Artificial Intelligence and Deep Learning Neural Networks, EOS Globe offers Omni channel solutions for customer assistance and end-to-end customer life cycle management. As a global enterprise with offices in multiple locations, team EOS Globe continually strives for excellence and customer satisfaction through innovation, for which we have won numerous awards and accolades.