Melanie Spencer is an experienced administrative specialist currently employed at ePlace Solutions, Inc. since September 2021, focusing on training and phishing simulations while connecting clients to essential risk management services. Prior experiences include serving as an operations specialist at the Georgia Department of Public Health, where significant reductions in purchase orders and account holds were achieved through user education and vendor collaboration. Melanie's role as a program assistant involved liaising with hospitals regarding Newborn Screening discrepancies. Earlier roles at the Georgia Department of Administrative Services included training coordinator, where the first Learning Management System was implemented for 6,500 users, and administrative assistant providing support to the Knowledge Center. Melanie holds a Bachelor of Science in Kinesiology and Exercise Science from Georgia State University and a Bootcamp Certificate in Cyber and Network Security from the Georgia Institute of Technology.
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