Fahad Siddiqui

Fahad Siddiqui has a diverse work experience in various roles. Fahad started their career at NASKO as a Customer Care Manager from 2009 to 2010, where they were responsible for business strategy development, project planning, generating new leads, pitching ideas to prospective clients, and providing client support.

In 2011, Fahad worked as a Customer Service Representative at KFC Pakistan, handling calls from customers regarding their orders. Fahad worked during peak hours and overnight to manage call flux.

From 2013 to 2016, Fahad joined ePlanet Communications Inc as a Sr. Merchant Service Executive. Fahad specialized in merchant onboarding for E-commerce DR, Tech, and Design industries in the US region. Fahad'sresponsibilities included maintaining the health of MID's, creating gateways and portals, and ensuring glitch-free operations.

In the same company, Fahad also held the role of a Senior Email Coordinator / Email Team Lead. Fahad replied to numerous emails on a daily basis, handling customer complaints, queries, and providing general information. Fahad investigated and resolved complex customer issues and ensured that email responses were structured, formal, and grammatically correct.

Overall, Fahad Siddiqui has developed expertise in customer care, business strategy development, and communication management throughout their work experience.

Fahad Siddiqui's education history begins with their matriculation from National Public School, where they studied computer science from 1995 to 2005. After completing their matriculation, they attended a private institution from 2007 to 2009, where they pursued an intermediate degree in business/commerce. Fahad then enrolled at Karachi University from 2009 to 2011, where they obtained a Bachelor of Commerce (BCom) degree with a focus on business/commerce.