Jared Collins

Jared Collins has held various technical support and customer success roles in different companies. Jared has experience troubleshooting software functionality, managing helpdesk during crisis events, and providing support for large clients. Jared has worked in roles such as Technical Support Manager, Customer Support Manager, and System Administrator. Jared has also managed IT system specifications, maintained network servers, and provided strategic guidance for optimizing online booking conversions. Additionally, Jared has supported teachers with software related to Education and has helped clients globally with IT support. Jared has experience with ticketing systems, email support, phone support, and knowledge management.