eQuest
Maurice Dowdell has an extensive professional background in customer support and onboarding services, with experience in handling enterprise class job delivery applications and hosted cloud-based video conferencing services. Maurice has managed support teams, created training procedures, documentation, and provided metrics tracking for various companies such as eQuest, Logitech, LiveDeal, and Johnson & Johnson. Their expertise includes managing high severity customer issues, refining support practices, and creating customer success programs to ensure a positive user experience. Maurice is also a networking degree holder from Ohlone College.
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eQuest
Founded in 1994, eQuest has grown into the company it is by focusing on the goal of enabling companies to tap into the talented citizens of the world. Today, eQuest is a global company with one of the most recognized and admired brands in the HR industry. We have become the world’s largest job delivery company and a leading provider of specializedservices in and around that footprint.