Outside Sales Representative

Position Summary

Equipment Experts, Inc. is looking to add another Outside Sales Representative (OSR) to our team in Lakewood, WA.

The OSR is a key contributing role that is responsible for sourcing, cultivating, and maintaining relationships of profitable potential and current accounts for the company. The OSR plays a crucial role: aligning excellent customer service with our internal need to deliver excellence safely. This position is highly collaborative, internally and externally facing, and requires a high level of customer service and communication skills.

About Equipment Experts

Equipment Experts, Inc. (EEI) is proud to have been named one of Seattle Business Magazine's 2023 Best Companies to Work For! https://seattlemag.com/best-companies/sizes/small

Our company operates most of its service work around the Puget Sound area and has performed occasional service work in neighboring states including Alaska, Oregon, Idaho, and Utah. Our mission is to drive our customers' ability to deliver excellence safely, impacting people through the power of production. We work on a wide variety of equipment from diesel trucks, forklifts, heavy equipment, aerial equipment, air compressors, and generators. Our core values are the backbone of our business and guide our hiring process: we operate with Safety, Integrity, Communication, Alignment, Accountability, and are Results oriented.

Performance Objectives

• Reconcile customer expectations with EEI’s mission statement to deliver a seamless customer experience.
• Develop and implement sales strategies that drive business growth, aligning with the company’s vision and objectives.
• Make 50-100 outbound calls a day and convert leads into sales.
• Maintain an insurable driving record to enable smooth transportation for customer visits and meetings.
• Collaborate effectively with team members to generate profitable business opportunities and maintain a consistent influx of incoming work.
• Establish and nurture customer contacts, focusing on building lasting relationships.
• Conduct a targeted number of meetings with new customers to showcase EEI’s value proposition and generate leads.
• Acquire new customers and expand EEI’s customer base to drive revenue growth and market presence.
• Contribute to the organization’s growth by achieving set targets for the value of closed orders.
• Monitor and improve the project management retention rate at six months to ensure customer satisfaction and loyalty.