Taís Sousa Araújo

Taís Sousa Araújo is an experienced customer experience support analyst at Erbon Software Brasil since December 2021, specializing in the Erbon Property Management System for the hospitality sector. Previous roles include tour guide at Debby Tours and Transfers, where Taís showcased Sydney's key attractions, and event assistant at Cross Promotions International. Experience as a travel consultant at Grupo Flytour and as a rental sales agent at Hertz further developed customer service skills. Early career included roles as a tour operator at Tyller Consolidadora and booking agent at VARIG Airlines, focusing on travel and event coordination. Taís holds multiple diplomas in marketing and communication from Australian Pacific College and ILSC Education Group, as well as a Bachelor's degree in tourism from Universidade Anhembi Morumbi.