Stephanie Michelle Morales

Stephanie Michelle Morales has a diverse work experience spanning multiple industries. Stephanie Michelle began their career as a Customer Service Representative at TELUS International in 2012 and later moved on to Conduent in 2015, where they continued in a similar role. In 2019, Morales joined English for Call Centers (E4CC) as an L&D English Coach. Stephanie Michelle then transitioned to Ergeon in 2020, initially working as an International Customer Service Representative before progressing to roles such as HR Operations Associate, Junior HR Specialist, Human Resources Specialist, and currently, as a Human Resources Specialist L2 (HH). Stephanie Michelle'smost recent role is with Volcano Summit as the Head of Speakers, which they started in 2022.

Stephanie Michelle Morales completed their education as follows:

From 2019 to 2021, they attended UNIS Business School and earned a Master of Business Administration (MBA) degree in Administration and Business Management.

In 2018, they took a course at Universidad Francisco Marroquín and obtained a certificate in Political Science and Government, specifically in the field of "Derecho de los Tratados."

Between 2013 and 2018, Stephanie studied at Universidad Galileo, where they completed a Bachelor's degree in Diplomacy and International Relations.

In addition to their formal education, Stephanie Michelle Morales has obtained multiple certifications from LinkedIn. These include certifications in L&D Professional, Gaining Internal Buy-In for Elearning Training, How to Design and Deliver Training Programs, Human Resources: Managing Employee Problems, Human Resources: Running Company Onboarding, Employer Branding to Attract Talent, HR as a Business Partner, Human Resources Foundations, Human Resources in the On-Demand Economy, Organization Design, Talent Management, Understanding Business, Business Process Improvement, Creating a Culture of Learning, Motivating Your Team to Learn, Strategic Thinking, Components of Effective Learning, Empathy for Customer Service Professionals, Leading a Customer Service Team, and Project Management Foundations. These certifications were obtained between 2020 and 2021.