Nikunj Patel

Nikunj Patel has extensive experience in customer service and business management. Nikunj served as the Director of Customer Experience and Business Management at Ergomotion, Inc. from May 2013. Prior to that, they held the position of Customer Experience Manager at the same company from April 2013 to January 2018. In this role, they were responsible for strategic planning, operational execution, and continuous improvement of the customer experience.

Before joining Ergomotion, Inc., Nikunj worked at Den-Mat Holdings, LLC. Nikunj started as a Customer Service Supervisor in July 2010 and was promoted to Customer Service Manager in January 2011. In these roles, they oversaw call center operations, customer contact, complaint handling, and product support.

Nikunj's career in customer service began at Allergan in 2005. Nikunj started as a Customer Service Rep and later became a Customer Service Lead. In these positions, they handled a high volume of calls, ensured accurate order entry, and provided proactive customer notifications.

Overall, Nikunj Patel has a strong background in customer service management, leadership, and continuous improvement strategies.

Nikunj Patel's education history is as follows:

Nikunj Patel attended Pepperdine Graziadio Business School from 2019 to 2020, where they obtained an EMBA degree with a focus on Business Administration, Management, and Operations.

From 2014 to 2018, Nikunj Patel studied at the University of Phoenix and earned a Bachelor's Degree in Business Administration and Management, General.

Between 1998 and 2001, Nikunj Patel enrolled in California State University, but no degree or field of study information is provided.

Nikunj Patel completed their high school education at West Valley High School from 1991 to 1995, obtaining a High School Diploma.

In 2013, Nikunj Patel received training in Business Skills from Franklin Covey Leadership Training.

In addition to their formal education, Nikunj Patel obtained two certifications. In 2018, they completed the "Accounting for Decision Making" course from Coursera. In 2021, they became a member of the UCSB PaCE CX Advisory Board through UC Santa Barbara Extension Professional and Continuing Education.