Stephanie Huynh

LIVE Desk IT Analyst at ERGOS Technology Partners

Stephanie Huynh has a diverse work experience in various industries. Stephanie started their career as a Cashier at LA Crawfish Company, where they managed cash and card transactions and handled daily crawfish and supply shipments. Stephanie then took on the role of a Media Relations Officer at MISSO - Management Information Systems Student Organization, where they focused on event documentation, social media management, and member LinkedIn headshots.

In 2018, Stephanie joined the University of Houston as a Data Analyst, where they queried data and analyzed it using Power BI and Excel. Stephanie was also involved in support tasks such as online security reinforcement and software implementation.

In 2019, Stephanie worked as a LIVE Desk IT Analyst at ERGOS Technology Partners, Inc., where they resolved client incidents using various technologies such as active directory, PowerShell, Citrix administration, and Windows command shell. Stephanie also collaborated with project stakeholders and c-level executives. Additionally, they had a summer internship at the same company.

From 2010 to 2020, Stephanie worked as an eCommerce Business Consultant at eBay. Stephanie had extensive experience as a product reseller and helped partners expand their customer outreach on online shopping platforms.

Overall, Stephanie has demonstrated a strong background in customer service, data analysis, IT support, and eCommerce consulting throughout their work experience.

Stephanie Huynh completed their high school education at Kerr High School from 2012 to 2015, where they obtained their High School Diploma. Stephanie then pursued a Bachelor of Business Administration (B.B.A.) degree in Management Information Systems from the University of Houston, C.T. Bauer College of Business from 2015 to 2019. In addition to their formal education, they have also obtained certifications such as Microsoft Office Specialist 2010 from Microsoft in March 2015 and Heartsaver CPR AED from the American Heart Association | American Stroke Association in August 2014. Stephanie also completed the Ted Bauer Leadership Certificate Program, which was offered by the University of Houston, C.T. Bauer College of Business. The specific month and year of the program completion are not provided.

Links

Previous companies

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Timeline

  • LIVE Desk IT Analyst

    August, 2019 - present

  • Summer Intern

    May, 2019