Arnaldo Pieruccini

Arnaldo Pieruccini is a seasoned Support Specialist at Eseye, with a focus on Latin American technical requests and training for customer service management tools since August 2019. Prior experience includes roles in critical incidents management at AGILIS GROUP, technical support supervision at Atento Brasil, and network management at Level 3 Communications, where Arnaldo was involved in proactive incident management and network monitoring. Earlier career highlights include positions at BT, Electronic Data Systems, Netwan Solutions, and Locus Coworking & Escritório Virtual, covering system analysis, field technician duties, and network infrastructure management. Arnaldo holds a degree in Process Management from Faculdade Anhanguera and has certification in Six Sigma and ITIL V3 Foundations.