Jacek Mucha is an experienced IT professional currently serving as the Director of Service and Implementation Department at ESKOM IT Outsourcing & Solutions since May 2014. Prior to this role, Jacek held positions as IT Support Manager at Centrum Projektów Informatycznych from September 2013 to April 2014, IT Process Manager at Centralny Ośrodek Informatyki from August 2011 to February 2013, and IT Operations Manager at PZU from September 1997 to August 2011. Jacek obtained a Master's degree from Uniwersytet im. Adama Mickiewicza w Poznaniu between 1992 and 1997.