Ana Gotelli

Ana Gotelli has a diverse work experience spanning several industries. Ana is currently the Director of Data, Analytics, & Controlling at ESL FACEIT Group [EFG] since September 2022. Prior to that, they held the same role at ESL Gaming from November 2021 to September 2022.

Before joining ESL Gaming, Ana worked as the HR Data & Analytics Manager at Live Nation Entertainment from December 2018 to December 2021. Ana was responsible for driving the company's data and insights strategy to attract and retain talent. Ana also served as the Workday admin liaison between HRIS and HR, handling changes, positions, and file setups.

Prior to Live Nation Entertainment, Ana was a Sr. People Operations Analyst at Credible from January 2018 to November 2018. In this role, they provided HR operations support, resolved systems issues, and led technical projects and implementations.

Ana also has experience at Zynga, where they held various roles from 2009 to 2018. Ana worked as a Sr HRIS Analyst, Systems & Analytics, an HR Analyst, a Recruiting Operations Coordinator, and a Senior Localization QA Coordinator. Their responsibilities included HR systems administration, reporting, analytics, and coordinating recruiting processes.

Earlier in their career, Ana worked as a Quality Assurance Analyst at Western Union Payment Services/First Data Corporation/Paymap from 2001 to 2008. Ana monitored and coached customer service representatives, created training materials, and improved sales conversion rates.

Ana also worked as a Customer Service Representative at Swissport in 2005 and at United Airlines in 2000, where they assisted customers with flight arrangements and handled various issues.

Ana started their career as a Senior Clerical Specialist at Bank of America from 1997 to 1999. Their responsibilities included facilitating inter-office communication, conducting research, and handling monetary transactions.

Overall, Ana Gotelli has extensive experience in data analytics, HR operations, and customer service across various industries.

Ana Gotelli attended Mercy High School in San Francisco, CA from 1992 to 1996. Ana then went on to attend City College of San Francisco, but there is no information provided regarding the duration or any degrees or fields of study achieved during this time.