Sharon Maley

Sharon Maley has over 25 years of experience in the financial services sector, primarily with ESL Federal Credit Union, where roles have included Contact Center Manager since September 2004, overseeing a large team and focusing on management and operational efficiency. As Fraud Prevention Manager, responsibilities included managing a team and analyzing metrics for improved performance. Earlier experience includes Analysis Manager and Sales Supervisor roles, demonstrating a solid foundation in customer service and sales management. Maley began their career at First Federal Savings and Loan, contributing as Head Teller and Teller. Educational background includes varied courses from Ashford University and Monroe Community College.