Maria Paula Cruz is a Technical Support Engineer at Esri Colombia, where responsibilities include identifying and articulating solutions to customer issues related to ArcGIS technologies. Previously, Maria Paula worked as a contractor at the Universidad Nacional de Colombia, focusing on the procurement of databases and visualization of cartographic products for analytical projects. Prior experience also includes a role as a Customer Service Agent at Teleperformance, providing information and support to U.S. customers. Maria Paula holds a specialization in Spatial Analysis as well as a degree in Geography from the Universidad Nacional de Colombia.
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